Page 25 - Hoag Orthopedic Institute 2014 Outcomes Report
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“WE TIRELESSLY STRIVE FOR EXCELLENCE. THE COMMUNITY WE SERVE DESERVES
NOTHING SHORT OF PERFECTION.”
JEFF BERNHARDT, RN, CLINICAL DIRECTOR OF MSSSC
Rigorous tracking at HOI, MSSSC and OSCOC of patient safety metrics protects patients. Standardized measures selected by the Centers for Medicare & Medicaid Services (CMS) for FY 2013 to measure the quality of care for patients in the ASC setting include: patient burns; patient falls; wrong site, wrong side, wrong patient, wrong procedure, wrong implant; hospital transfer/admission; and prophylactic intravenous antibiotic timing. Here is how MSSSC fared on this important benchmark.
2013 CMS Quality Reporting Data for MSSSC
100% 90% 80% 70% 60% 50% 40% 30% 20% 10%
100%
100% 100%
82.3%
78.5%
National State MSSSC
Source: CMS ASCQR for Q4 2012 to Q2 2013.
Key Loyalty Indicators
100 90 80 70 0
Surgeon courtesy
Nursing care prior to surgery
Confidence in care received
Q4 2012
Q1 2013
National MSSSC
Q2 2013
Highest 3 TopBox Performance
94.2
93
91.6
Confidence in Care Received
Recommend Facility
0 20 40 60 80 100
TopBox Scores
Source: Main Street Specialty Surgery Center survey
Source: Main Street Specialty Surgery Center survey
89.2% 87.8%
94.1% 93.6%
2014 OUTCOMES REPORT | 25
