Page 35 - Hoag Orthopedic Institute 2015 Outcomes Report

“RECEIVING CONSUMER REPORTS’ HIGHEST RATING FOR KNEE AND HIP SURGERIES IS SIGNIFICANT BECAUSE THEY ARE UNBIASED AND USE THE BEST AVAILABLE DATA TO HELP CONSUMERS COMPARE HOSPITAL PERFORMANCE AND MAKE INFORMED HEALTH CARE CHOICES.”
ANDREW GERKEN, MD, CHAIR, DEPARTMENT OF SURGERY
HOI’s readmission rate was recognized in Becker’s Healthcare for having the second lowest all-cause readmission rate in the nation. The national 30-day rate of readmissions after hospital discharge was 16 percent, according to the latest available data (July 2011 through June 2012) from CMS’ Hospital Compare website.
The California HealthCare Foundation, Pacific Business Group on Health and the California Orthopaedic Association launched the California Joint Replacement Registry (CJRR) pilot in 2011 to address California’s unmet need for comprehensive, scientific assessment of factors influencing the outcomes of hip and knee replacement surgeries, and enable better decision-making by patients, purchasers, physicians and hospitals. As one of three original hospitals in the state volunteering for the registry and in 2014 the largest contributor to the expanding CJRR database, HOI is recognized
for its commitment to improving value-based treatment decisions and joint replacement care delivery.
HOI participated in the Joint Replacement Learning Community, an Institute for Healthcare Improvement (IHI) initiative supported by Harvard Business School faculty. Data revealed that HOI has one of the lowest costs of the 29 U.S. and three international hospitals participating in the Joint Replacement Learning Community.
In 2012, 2013 and 2014 Blue Cross Blue Shield Association named HOI a Blue Distinction Center for high-quality knee and hip replacement for delivering high-quality and safe specialty care based on criteria that directly impacts patient results, such as surgical team expertise and a history of better outcomes for patients.
HOI received the 2014 Guardian of Excellence Award from Press Ganey, the leading nationally recognized expert in patient feedback and satisfaction, for reaching the top five percent in HCAHPS surveys for each quarter.
The non-profit Integrated Healthcare Association (IHA) uses HOI as an exemplar of early and successful implementation of its bundled payment model, developed to encourage redesigned practice patterns rather than traditional fee-for-service payment models. HOI had the highest volume of episodes of care among hospitals in the IHA pilot program.
HOI is an active member of the California Hospital Patient Safety Organization (CHPSO). As a leader in the analysis, dissemination and archiving of patient safety information, CHPSO identifies clinical patterns that cause medical errors; develops and conveys best practices; and shares lessons learned. CHPSO’s vision is for its members to lead the nation in providing the safest and highest quality health care.
HOI has sustained its efforts that led to the hospital receiving a Leadership in Energy and Environmental Design (LEED) Silver Certification from the United States Green Building Council for its environmentally friendly design.
HOI received Skylight® Healthcare Systems “Programs to Achieve Improved Quiet at Night” and “Patient and Staff Engagement” awards.
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