Page 33 - Hoag Orthopedic Institute 2018 Outcomes Report
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 DISTINCTIONS & INNOVATIONS
EXCEEDING EXPECTATIONS THROUGH ESPRIT DE CORPS
In our organization’s seventh year, we continued to leave no stone unturned in our quest to deliver ever-improving, unparalleled quality care. Ongoing engagement by HOI’s workforce is key to maximizing patient satisfaction and outcomes. The team’s unity and engagement were affirmed when HOI was named a 2017 “Top Workplace” by the Orange County Business Journal, and a “Best Place to Work in Healthcare” by Modern Healthcare magazine in 2016 and 2017.
Every day at HOI, I observe hard-working colleagues who are willing to go the extra mile for our patients and each other. When HOI employees were surveyed about what they considered most sacred to our culture, their most frequent responses were “family,” “teamwork” and “respect” in their working relationships. This camaraderie adds a great deal to the fulfillment we find in our healing professions.
What makes Hoag Orthopedic Institute such a special place is our team of dedicated and compassionate professionals. Achievements and accolades woven throughout this report are a testament to their professional pride and personal devotion to our patients. The distinctions and innovations presented on the following pages offer evidence of our quest to bring out the best in the people we employ, train and serve. I am so fortunate and proud to have the opportunity to work alongside them.
Respectfully,
 KIM MIKES, MBA, BSN, RN, CNOR
Vice President, Chief Operating Officer and Chief Nursing Officer
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